Last Updated: September 9, 2026 — Effective Date: September 9, 2026
This summary is provided for convenience only and does not replace the full Privacy Policy below.
At Wowbat, we are committed to safeguarding your privacy while delivering wallet services for users globally. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our Services, including our mobile application and related platforms (collectively, the "Services"). By using our Services, you consent to the practices described herein.
This Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), Turkish Personal Data Protection Law (KVKK), and other applicable regulations, with a focus on supporting Know Your Customer (KYC), Anti-Money Laundering (AML), and Countering the Financing of Terrorism (CFT) requirements applicable to licensed partners.
We may collect:
This information is collected during account registration and identity verification. Identity verification is conducted by certified third-party service providers acting on behalf of licensed payment partners.
If you create an account or sign in using Google or Apple, we receive the following from the provider:
We do not receive your Google or Apple password, and we do not request access to your mail, contacts, files, or any other data held by the provider.
If you use Apple's "Hide My Email" feature, we receive an Apple-generated relay address (@privaterelay.appleid.com) instead of your personal address, and messages we send are delivered through Apple's relay service. If you later disable email forwarding in your Apple ID settings, we may be unable to reach you, and email-based notifications and account recovery may stop working.
We may process financial and transactional information, including:
This data is used to facilitate user-initiated transactions and to support operational, compliance, and audit requirements.
We may process:
Wowbat does not have access to private keys and does not control user wallets or on-chain assets.
We may collect technical information such as:
This information is used to maintain platform security, detect abnormal behavior at the platform level, and improve performance.
We may collect information regarding interactions with the Services, such as navigation patterns, feature usage, and transaction frequency, to improve the platform and manage risk.
We may use aggregated or anonymized data for analytics, statistical analysis, and service optimization. Such data does not identify individual users.
We process personal information for the following purposes:
To provide access to the Wowbat platform, enable wallet functionality, initiate transactions through licensed partners, maintain platform operations, and provide customer support. This includes authenticating you and creating or maintaining your account, including where you choose to sign in through a third-party provider such as Google or Apple.
Personal identification information is used to verify user identity as required by licensed partners and applicable regulations. Verification is performed by certified third-party identity verification providers.
Wowbat applies platform-level controls and cooperates with licensed partners to support AML/CFT compliance. This may include:
Regulated activities such as sanctions screening, blockchain transaction analysis, source of funds or source of wealth assessment, and regulatory reporting (including STR/SAR filings) are conducted by licensed partners, not by Wowbat directly.
Wowbat does not independently perform regulated source of funds or source of wealth assessments. Where required, Wowbat relies on the controls and determinations of licensed partners and may apply platform-level restrictions or request additional information to support compliance.
To protect user accounts and the platform from unauthorized access, fraud, or misuse using reasonable and industry-standard security measures.
To analyze usage patterns, troubleshoot issues, and improve functionality and user experience.
To send transactional notifications, service-related messages, security alerts, and — with explicit consent — promotional communications.
We may share personal information under strict conditions with the following parties:
Certified third-party providers that perform identity verification services in support of licensed partners' regulatory obligations.
Licensed financial institutions that:
Trusted providers supporting platform operations, including:
All such providers are subject to confidentiality and data protection obligations.
If you choose to sign in with Google or Apple, the provider learns that you are signing in to Wowbat, and your use of that provider is governed by its own privacy policy and terms. We do not send the provider your wallet data, transaction data, or identity verification documents.
Information may be disclosed where required by applicable law, court order, or mandatory regulatory obligations applicable to licensed partners.
Personal data may be processed in jurisdictions outside your country of residence. Where required, we rely on Standard Contractual Clauses (SCCs), encryption, and equivalent safeguards.
We implement reasonable and industry-standard security measures, including:
Despite these measures, no system can be guaranteed to be completely secure.
Wowbat applies platform-level risk controls to protect users and comply with partner requirements.
Regulatory reporting obligations, including STR/SAR filings, remain the responsibility of licensed partners.
We retain personal data only as long as necessary:
Subject to applicable law and AML obligations, you may request:
You can delete your account directly in the Wowbat mobile application, in Settings. Deletion removes your account and profile data, including any identifier, email address and name received from a sign-in provider, subject to the AML retention periods described in Section 6. Where you signed in with Google or Apple, we also revoke Wowbat's authorization with that provider as part of the deletion.
Other requests may be submitted to privacy@wowbat.asia.
We may send marketing communications only with your consent. You may opt out at any time using the unsubscribe mechanism or by contacting us.
We process personal data based on:
Availability of Services may be limited based on location, regulatory requirements, and partner capabilities. Certain features may be available only in specific jurisdictions.
As a global service, personal data may be transferred and processed internationally using appropriate legal safeguards.
When you access our website or use our Services, we may use cookies and similar technologies to improve your experience and ensure the security of your account. Cookies are small data files that your browser saves on your device when you visit our site. These cookies help us recognize you as a user, understand how you interact with our Services, and provide a more personalized experience. They also assist us in maintaining the security of your account by detecting irregular or suspicious activities.
We use cookies for several purposes, including:
Some cookies are temporary and expire when you close your browser, while others may remain on your device for a longer period until they expire or you delete them.
You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of our Services or your overall user experience. Additionally, some browsers offer a "Do Not Track" (DNT) feature. At this time, our Services do not respond to DNT signals, but you can manage your cookie preferences directly via your browser.
We may update this Privacy Policy to reflect legal, operational, or technological changes. Updates will be published on our website and, where required, communicated through the application or email.
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
Our Services may contain links to third-party websites. Wowbat is not responsible for the privacy practices of such third parties.
For questions, concerns, or to exercise your rights, please contact us:
General Inquiries:
contact@wowbat.asia
Privacy Requests:
privacy@wowbat.asia
Support:
support@wowbat.asia
Registered Address:
WIN WIN ORGANIZASYON VE DANIŞMANLIK LİMİTED ŞİRKETİ
Aksaray Mah. Koçibey Sk. Özel İşhanı No: 2 İç Kapı No: 11
Fatih, Istanbul, Turkey
Company Registration No. 414233-5
Website:
wowbat.asia
For data protection matters, you may contact our Data Protection Officer at:
Email:dpo@wowbat.asia
Last Updated: September 9, 2026 — Effective Date: September 9, 2026